Your relationship with your dog will never be the same.

Look – I get it. The first time we did online behavior sessions, we were skeptical, too.

However — we’ve done both online and in-person sessions for years, and have consistently seen BETTER results by leveraging online methods — especially if we are working with severe behaviors.

When we do behavior work, we aren’t teaching a skill that your dog can learn once and remember forever and easily transfer to you. We are working with emotions and creating subtle shifts. That means YOU are the one we primarily need to train, because YOU are the one who is going to have to help your dog on a day-to-day basis. Our experience and training allows us to quickly know what needs to be done and how to do it to get the best results. But since your dog doesn’t live with us, whether or not we personally can get your dog to do (or stop doing) something is immaterial.

The question is, can YOU, with the right guidance? Our approach is designed the way it is minimize roadblocks to progress and to maximize your learning…and therefore, your dog’s learning. 

If you want more info about this, I explain it all here.

Of course, we could work with your dog directly, and she would respond well to us. But that would accomplish very little, because all she would be learning is how to respond to OUR handling. And our skill, speed, timing, and handling are expert — that is why you are reaching out to us for help. Your pup needs to learn to respond to YOU, with the way you will handle her. 

You’ll get the best results if we keep things as real-world as possible…and that means keeping us as far out of it as we can — while still giving you ample guidance and support. 

So, we will coach YOU to understand deeply what your pup is experiencing and what her needs are, how to meet them, and how to connect with her.  We will coach YOU what steps to take and when to take them to change the way she is responding in a situation.

This way, you will be able to work with your dog and get REAL results that will last even when we are not there…because you and your pup will be starting from a solid foundation of teamwork.

If we are doing behavior work, this is even more true. Behavioral work is different from regular training, because it is not necessarily skills-focused. Think about it this way: if you have a kid who is having emotional outbursts in math class, you could hire a math tutor to teach him better math skills. Would that actually address the behavioral outbursts? Not likely – even if the outbursts are happening because the child is frustrated at not being able to do the work, an outburst is different from an appropriate response, such as asking for help. There is likely a deeper problem going on than a simple lack of math skills. To help this child, he probably needs to see a child psychologist or a child behaviorist.

When we are working with serious behavior issues with dogs, it is the same. We’re not focused on teaching skills (although that may play a part) — we are focused on addressing your dog’s emotions.

To do that, we need to work primarily with YOU, because you are the one who is going to have to help your pup on a day to day basis. And that means YOU need to be the one to handle your dog during the work. 

As with any other service-based profession, when you hire a service provider you are paying for so much more than the time we spend directly together.  Your fee covers the prep work done beforehand, driving time to and from the training location and the gas it takes to get there, time spent sending notes and preparing online materials so that the information you need to succeed is easily accessible to you, and the cost of the equipment needed to create any of those materials or to deliver training.  

As a small business, the prices charged also cover our business operating costs (insurance, licensing, marketing, etc…), so that we are able to provide this service.

Furthermore, Horizon emphasizes bringing the highest levels of up-to-date knowledge based in real standards of education, training, and credentialing. All of our trainers hold or are actively pursuing the highest possible standards in professional credentialing and certification, and this represents a substantial amount of time and financial commitment.

When you hire a professional, you are paying for their time, education and expertise. You are here because you can’t fix your problem yourself. You’re looking for qualified insight, from someone who has the education and experience to be able to teach you. That is what we provide, and providing this requires all of the above.

So, at the end of the day, only you can truly answer this question.  Our methods are proven, science-backed, and far deeper than standard dog training. Plus, what you’ll learn will fundamentally shift the way you approach working with your dogs, forever — and you’ll be able to apply that to future dogs. What is that worth to you? 

Yes! We accept all major credit cards. We invoice through PayPal, but you do NOT need a PayPal account to pay.

You can also set up a payment plan through PayPal Credit, which will give you 6 months interest-free. (After six months, you’ll be charged interest.) We can also offer in-house payment plans if you do not qualify for PayPal Credit.

We do not accept alternative forms of payment at this time. 

We see clients Mon-Sat, with evening and weekend sessions available on a first-come, first-serve basis. 

We use Zoom, which you can download for free on your computer from zoom.us, or on your phone from the app store. It’s free and easy to use.

Most of our clients have worked with other trainers before and haven’t gotten the results they’ve been looking for. If you’ve done any of the following — E-collar training, board and train, basic obedience classes, or watched famous dog trainers on TV — this training is fundamentally different. We go deeper, the training is entirely science-based, and there is an emphasis on truly understanding and partnering with your dog.

The majority of our clients see improvement after just a few weeks of focused work, are satisfied with this program, and continue fine-tuning on their own to get full results.

Exact results will depend on your dog’s profile and history, your commitment and implementation, and other variables.

Here is what we can promise:

• We will be honest and transparent with you about the likely outcomes and inform you during the first session if we do not believe we can help you.
• We will deliver cutting-edge techniques based on the highest levels of current, scientifically-sound research. 
• We will use only methods that are dog-friendly, maximally positive, minimally aversive, and pain-free. We will never ask you to do anything that might damage your relationship with your best friend.

In return, we ask that you schedule your sessions promptly, utilize all features and benefits (including online resources) made available to you, and do the homework/follow the instructions given to you precisely.

This is necessary to get the highest level of results.

We do not offer a traditional guarantee because it is not honest or ethical to do so. (In fact, we are prohibited from doing so by certain higher-level certifications we hold.) Your dog is a thinking, feeling being capable of independent action, and your situation contains variables that are outside our control and possibly even our ability to predict. 

No problem. We are happy to help with any additional questions. Just reach out via the contact form here. Please be specific about how we can help you and we’ll be in touch soon.